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Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know. We will do our best to find a good solution together with you.
Are certain purchases final?
We cannot accept returns of certain items. This is clearly indicated before purchase.
When will I receive my order?
We will ship your order as soon as possible. As soon as your order has been shipped, you will receive an email with more information. Delivery times depend on your location.
Where are your products made?
Our products are produced both locally and globally. We carefully select our production partners to ensure that our products are of high quality and have a fair price.
What are the shipping costs?
Shipping costs are calculated based on your location and the items in your order. You always know what the shipping costs are before you complete your purchase.
Is your question not listed?
Do you have a question about ordering, returns, shipping, or privacy? Chances are the answer is already among our frequently asked questions.
View the most frequently asked questions and answers here. If your question is not listed, you can of course always contact us.